Customer Portal & QR

Every windshield becomes a permanent connection to your dealership.

Service Drive IQ (SDIQ) places a QR sticker on every vehicle it checks in. One scan with any phone camera opens the customer's own portal: what's due and any open recalls, their visit history, the walkaround from check-in, appointments, roadside help and a direct line to their advisor.

Service Drive IQ windshield QR sticker and customer portal on a phone
Advisor screen showing customer and vehicle information and the QR sticker status
How the QR works

From the service drive to their pocket, in three steps.

01

Assigned at check-in

The advisor prints the sticker from the customer and vehicle screen. It's linked to that vehicle.

02

Placed on the vehicle

The sticker stays with the vehicle, visit after visit, for as long as they own it.

03

One scan opens the portal

Any phone camera works. No app to download, no searching for your website.

What customers see

Their vehicle's whole story, in their pocket.

Select a screen to see what your customer sees after one scan of the windshield sticker.

Customer portal home screen
01 · Home

Their vehicle, front and center.

The next due service with the miles to go, an alert for any open safety recall, a maintenance status summary, and one tap to maintenance, history, inspection and appointments. Every vehicle in the household is one tap away.

What the client gets
  • Next due service and miles to go
  • Open safety recall alerts
  • Message the advisor or call the dealer anywhere
What your dealership gets

The relationship doesn't end when the RO closes.

Most dealerships lose the customer the moment they drive away, then hope a reminder brings them back. The sticker and portal keep your dealership one scan away for the life of the vehicle.

Customers come back to you

The next due service is on their phone, from your dealership, every time they check.

Declined work stays visible

Previously declined services show in their tracker until they're done.

Fewer calls, no phone tag

Updates and questions go through advisor chat instead of voicemail.

Your brand in an emergency

Your dealership's roadside line is the first one they see.

Service visit→ QR on the windshield→ Portal shows what's next→ Reminder or offer→ Back on your drive ↻ EVERY VISIT
FAQ

Questions about the portal.

Straight answers on the sticker, what customers see, and reminders. Anything else, ask us on the demo.

Know the vehicle · Run the drive · Keep the customer

See SDIQ live at a real dealership.

Join a guided demo on a call. We'll walk real vehicles through a real dealership's service drive, from appointment to customer portal, and show what your advisors, customers and leadership team would see.

  • 01A live look at a real dealership running SDIQ
  • 02Pricing and what's realistic for your rooftops
  • 03A rollout plan sized to your rooftops

Request a demo

We'll reply within one business day.

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Service Drive IQ

The service drive platform built around the vehicle's whole life. Built for dealers, by dealers.

Contact

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