How it works

One guided process.
From appointment to the next visit.

Service Drive IQ (SDIQ) walks every advisor through the same check-in on every vehicle: appointment, customer and vehicle, odometer, video walkaround and photos, optional oil change packages, prior declines, then the menu of what's due, the cart with customer sign-off, and the RO pushed to CDK. The customer leaves with a QR code that brings them back.

Book a Demo Walk through the 10 steps
SDIQ check-in on tablet and phone
10 steps · 4 phases

Same steps, same order, every advisor.

What was done — what's due — what's next — get it done — stay
Steps 01 to 04Check in

Appointment, customer and vehicle, odometer, then a guided video walkaround and photos.

Steps 05 to 07Recommend

Optional oil change packages, prior declines, then the menu of what's due.

Steps 08 to 09Build and send

Build the cart, get the customer's signature and push the RO to CDK.

Step 10Stay connected

A windshield QR code that opens the customer's own portal.

One process. Every advisor. Every vehicle.

Select a step to see the real SDIQ screen and what it does for your advisor. The steps below run in this order on every vehicle.

Follow one vehicle
through a visit with SDIQ.

Same truck, same customer, six moments. See what changes for your advisor, and what your customer finally gets to understand about their own vehicle.

2021 F-150 · 59,886 MI
Your advisor

Your customer

FROM AN ADVISOR WHO USES SDIQSDIQ has made the check-in process a lot easier. I can pull up the customer, see their service history and know what's due or coming due without having to search through everything myself. The menu also makes the conversation with the customer easier. They can scan the QR code, see their history and what I'm recommending along with why. It saves me time and keeps the customer involved.

Service Advisor · SDIQ dealer partner

Up close: steps 03 and 04

Turn your best advisor's process into every advisor's process.

Inside the check-in, the walkaround runs three short screens on every vehicle, in your order: odometer, video and photos. Every customer gets the same professional check-in, and every vehicle's condition is documented.

SDIQ odometer capture screen
SDIQ video walkaround screen
SDIQ required photos screen
Screen 1 · OdometerCapture the mileage

Point the camera at the odometer. The photo is saved and the mileage feeds the recommendations.

Screen 2 · Video walkaroundRecord the walkaround

A continuous video around all four sides, with a coverage checklist so nothing gets missed.

Screen 3 · PhotosRequired photos

Each wheel and the windshield are required. Damage photos are added as needed.

One signature, at the end

No separate walkaround sign-off. The customer signs once at checkout, and that signature covers the approved services and the walkaround.

Training built in

Short videos inside the workflow show new advisors how to run each step and explain each service.

Measurable compliance

Walkaround, photo and video completion by advisor and store, in reporting.

Present and approve

Show the customer. Don't pressure them.

Every recommendation arrives with its reason, the price and the options. The customer chooses, signs on the tablet, and approved work goes straight to the RO.

SDIQ package selection screen
SDIQ cart and sign-off screen

Good / Better / Best. Optional oil change packages, shown when an oil change is due and your dealership offers them.

Cart and sign-off. Pay type per line, totals, signature, then Print RO or transmit to CDK.

The reason is always shown

When it was last done, when it's due and what it does, so the customer decides from facts.

Declined comes back

Declined work is saved to the vehicle's timeline and returns at the next visit, and in the portal.

No re-keying

Approved services and totals flow to the repair order in CDK.

Behind the scenes

Connected to the systems you already run.

SDIQ reads what it needs from your DMS and data partners, then sends approved work straight back to the repair order.

From CDK

Appointments, customers, vehicles, dealer history, ROs, declines, parts.

From CARFAX*

Available reported service history by VIN.

From MOTOR, OEM and NHTSA

Maintenance data, fluid capacities, OEM parts and pricing, open recalls.

From your dealership

Services, pricing, intervals and strategy.

SDIQone screen, ten steps
Back to CDKApproved services on the RO

No re-keying, no second system.

To the customerPortal and CDK connection

Timeline, what's next, booking and chat.

DealerTrack and Tekion integrations coming soon.

Questions about the check-in.

Straight answers on setup, the walkaround, declines and CDK. Anything else, ask us on the demo.

Know the vehicle · Run the drive · Keep the customer

See SDIQ live at a real dealership.

Join a guided demo on a call. We'll walk real vehicles through a real dealership's service drive, from appointment to customer portal, and show what your advisors, customers and leadership team would see.

01 A live look at a real dealership running SDIQ
02 Pricing and what's included for your rooftops
03 A rollout plan sized for your rooftops

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